Research Note

Across the country, 911 calls for service provide direct insights into the safety and emergency needs of the community. They provide valuable information on the types of requests community members make and the types of service providers assigned to respond to them. Understanding calls for service is essential for designing effective first response ...

In 2025, New Orleans endured a year of crisis, change, and turmoil. An unprecedented snowstorm, a terrorist attack, a jail break, the Super Bowl, and federal incursions by the National Guard and Immigration and Customs Enforcement all collided in a single year, testing the city’s resilience and straining its capacity to respond. These overlapping c ...