Additional Resources

Interviews with national subject matter experts and local program stakeholders

Interview #

Interview Date

Interviewee Name

Interviewee Organization and Role


March 4, 2021

Shannon Scully

Senior Advisor for Justice and Crisis Response Policy, National Alliance on Mental Illness (NAMI)


March 9, 2021

Amy Watson

Professor of Social Work, Helen Bader School of Social Welfare at the University of Wisconsin-Milwaukee


March 17, 2021

Pat Strode

CIT Advocate Coordinator, Georgia Public Safety Training Center


March 12, 2021

Jessica Gillooly

Assistant Professor of Sociology & Criminal Justice, Suffolk University


March 24, 2021

Chacku Mathai

Ex-patient advocate, Board member for the National Association for Rights Protection and Advocacy (NARPA), President of Friends of Recovery - New York, and SAMHSA Project Director at Center for Practice Innovations at Columbia University,


March 25, 2021

Steve Baron

Former Director, District of Columbia Department of Behavioral Health

07, Participant A

April 7, 2021

David Covington

President and CEO, RI International

07, Participant B

April 7, 2021

Joy Brunson-Nsubuga

Vice President of Southeast Region, RI International


April 8, 2021

Lorie Fridell

Chief Executive Officer and Executive-Level Instructor, Fair and Impartial Policing


April 8, 2021

Gabriella Wong

Executive Director and Founder, accesSOS

10, Participant A

April 9, 2021

Taleed El-Sabawi

Assistant Professor of Law, Florida International University College of Law and Scholar, Addiction & Public Policy Initiative, the O’Neill Institute for National & Global Health Law, Georgetown Law Center

10, Participant B

April 9, 2021

Jennifer J. Carroll

Assistant Professor of Anthropology, North Carolina State University


April 7, 2021

Yolo Akili Robinson

Executive Director and Founder, Black Emotional Mental Health Collective (BEAM)


April 13, 2021

Melissa Neal Stein, DrPH

Senior Research Associate, Policy Research Associates, Inc.


May 10, 2021

Lt. Diane Goldstein (Ret.)

Executive Director, Law Enforcement Action Partnership (LEAP)


May 17, 2021

Pata Suyemoto

Co-chair of the Greater Boston Regional Suicide Prevention Coalition and Chair of the Massachusetts Coalition for Suicide Prevention (MCSP) Alliance for Equity’s People of Color Caucus

15, Participant A

May 18, 2021

Rachel Bromberg

Co-Founder, Reach Out Response Network and Co-Founder, International Crisis Response Association

15, Participant B

May 18, 2021

Asante Haughton

Co-Founder, Reach Out Response Network and Co-Founder, International Crisis Response Association


May 20, 2021

Vanessa Green

Founder and Executive Director, Call BlackLine


May 21, 2021

Victor Armstrong

Chief Equity Officer, North Carolina Department of Health and Human Services


May 25, 2021

Megan McGee

Special Projects Manager, St. Petersburg Police Department


May 27, 2021

Curtis Dann-Messier

Director, NYC Health + Hospitals Peer Academy and Board Member, NYC Justice Peer Initiative

20, Participant A

June 4, 2021

Stefanie Lyn Kaufman-Mthimkhulu

Founder and Executive Director, Project LETS

20, Participant B

June 4, 2021

Xochi Cartland

Former Director of Programs, Chapter Leader, and Peer Support Advocate, Project LETS


June 10, 2021

Daniela Hernández Chong Cuy

Immigration Lawyer and co-chair of the Latino Underserved Communities of Color, Los Angeles County Department of Mental Health, and coordinator of the Undocumented / Mixed-Status Families subcommittee


June 28, 2021

Greg Townley

Associate Professor of Community Psychology and co-founder of PSU's Homelessness Research & Action Collaborative, Portland State University

23, Participant A

June 30, 2021

Lauren Brown

Strategic Services Division Manager, Portland Police Bureau

23, Participant B

June 30, 2021

Christian Peterson

Police Data Research Supervisor, Portland Police Bureau


June 30, 2021

Terri Balliet

Chief Operating Officer, Gulf Coast Jewish Family and Community Services


July 6, 2021

Deberah Giles

Clubhouse Supervisor, OurHouse Clubhouse


July 7, 2021

Daniele Lyman-Torres

Former Commissioner, Rochester Department of Recreation and Human Services


July 8, 2021

Tahlar Rowe

Mental Health Advocate, San Antonio Clubhouse

28, Participant A

July 13, 2021

Kailey Fiedler-Gohlke

Chief Executive Officer, Hero House NW Clubhouse

28, Participant B

July 13, 2021

Michael Brown

Chief Program Officer, Hero House NW Clubhouse

29, Participant A

August 2, 2021

Simon Pang

Assistant Deputy Chief of Community Paramedicine, San Francisco Fire Department

29, Participant B

August 2, 2021

Angelica Almeida, Ph.D.

Director of Forensic and Justice Involved Behavioral Health Services, San Francisco Department of Public Health


August 10, 2021

Anne Larsen

Former Outreach Services Coordinator, Olympia Police Department


October 1, 2021

Nomi Teutsch

Member of Treatment Not Trauma Coalition and Clinical Social Worker, Treatment Not Trauma Coalition


October 1, 2021

Nikki Grant

Member of Treatment Not Trauma Coalition and Amistad Law Project’s Policy Director and Co-Founder, Treatment Not Trauma Coalition


September 20, 2021

Jason Hansman

Deputy Director, Mental Health Initiatives for Crisis Response/Community Capacity, New York City Mayor's Office of Community Mental Health


October 18, 2021

Tobi HIll-Meyer

Equity and Inclusion Coordinator, City of Olympia


October 14, 2021

Vinnie Cervantes

Organizing Director, Denver Alliance for Street Health Response

35, Participant A

November 4, 2021

Erin Dalton

Director, Allegheny County Department of Human Services

35, Participant B

November 4, 2021

Jenn Batterton

Manager of Special Initiatives, Allegheny County Department of Human Services

Featured programs and jurisdictions

An increasing number of jurisdictions are developing civilian-led crisis response programs staffed by unarmed responders. For an overview of existing crisis response programs highlighted in this toolkit, see below: