A program designed by the NYPD in collaboration with the Deaf Justice Coalition has police in three precincts carrying tablets to allow them instant access to a live interpreter—called Video Remote Interpreting—when interacting with a Deaf person.Lauren Dimon, “NYPD to Equip Cops with Tablets to Help Them Better Communicate with Deaf People,” New York Daily News, April 16, 2017. A similar program has also been developed in Cuyahoga County, Ohio, which includes Cleveland.Ryllie Danylko, “Cleveland Police Department Gets New Equipment to Assist Deaf Community,” Cleveland.com, March 30, 2017.
A police officer whose child is on the autism spectrum developed a training program called Autism Law Enforcement Response Training (ALERT) that has reached more than 1,000 police offices—as well as an app called AutismTalk—to help police interact with individuals on the autism spectrum.Jordan Davidson, “Mom and Former Police Officer Creates Autism Talk App to Help Police Interact with People on the Spectrum,” The Mighty, June 26, 2017.
Next Generation 911 systems are being piloted nationally, including the Minnesota Department of Public Safety’s Text-to-911, a service that allows users to send text messages, photos, or videos to 911 during an emergency to capture evidence or when calling for help is not an option.Chris Serres, “'Text-to-911' is Minnesota's New Emergency Texting Service,” Star Tribune, December 5, 2017. See also Police Executive Research Forum (PERF), The Revolution in Emergency Communications (Washington, DC: PERF; Joe Duggan, “Nebraska's Proposed 911 Plan Would Enable Emergency Reporting Via Text, Photo or Video,” Omaha World-Herald, December 14, 2017; Julie Dunphy, “Washington County 911 Dispatch Adopts New Generation Technology,” WTAP – Parkersburg, WV, November 30, 2017, http://www.thenewscenter.tv/content/news/Washington-County-911-Dispatch-adopts-new-generation-technology-461119343.html; and Teresa Stepzinski, “Sen. Bill Nelson Seeks Upgrades to Nation’s 911 Systems,” Florida Times-Union, November 23, 2017.