Susan directs national programs that improve relations between law enforcement and immigrant communities and support law enforcement in serving immigrant crime victims. She also oversees initiatives within the criminal and civil justice systems aimed at improving access for limited English proficient individuals. Susan previously directed the Unaccompanied Children Program, which works to increase legal representation for immigrant children with no parents or adult guardians to assist them as they undergo removal (deportation) proceedings. She has also moderated panels and focus groups on a range of topics in New York City and at national conferences. Susan earned her JD from Northeastern University School of Law, an MPH from Tufts University, and a BA in journalism from Drake University.